YOUR FAQs
Draw mechanics
Entering one of our competitions is easy. You just need to register and open your account, then follow the easy 3 steps.
- Pick your prize
- Answer the Skill question correctly and buy your ticket
- Receive your ticket and wait for the Live Draw.
Our competitions last for a fixed period. Details for each draw are featured on the Live Competition page on our website.
Under each prize it will state if the prize if guaranteed. If not, there is a minimum number required before it is guaranteed. No prize draws need to sell out to be won!
The prize draw will take place every sunday after 7pm. The draw itself will be available to view on our Facebook page via live stream. Winners will then be contacted and a record of each winner will be added to our previous winners section on the website.
The competition is open to all residents in the UK and Republic of Ireland, aged 18 years or over, except members of the immediate families or households of the promoter.
Tickets
The maximum number of tickets for each competition are displayed in the draw details. This maximum number is fixed and will not change.
Both the maximum number of tickets for sale, and the total of tickets sold so far, are displayed in the draw details.
Once the payment process has been completed you will receive an email containing your ticket details.
Each competition has a fixed number of available tickets for purchase. Your chances of winning can be calculated from the number of tickets you have purchased from the overall number of tickets sold for each competition. The maximum number of tickets available for each competition is fixed and will not change once the competition is live. In comparison to other competition websites our odds are more in favour of the player!
You can view your tickets and transactions in the My Account section of the website.
Unfortunately not, the purchase of a ticket is final and cannot be either amended or withdrawn.
Please use the forgot my password feature on our website
Entrants must be over 18.
If you win but are under 18 then you will not be able to collect the prize and the competition will be drawn again.
Payment
The cost of each ticket is clearly stated by each competition and won’t change during the sale period.
We use secure, encrypted connections across our website and do not hold your card details on our servers.
Prize mechanics
Winners will be contacted using the email address and mobile number associated with your registered account. Please also check back on the website after each prize draw where the winner will also be featured.
We will arrange for delivery of your prize with you
We aim to only provide the prize as advertised in our prize draws with no cash alternative. We may however offer you either cash or a voucher as a replacement for a prize. This is entirely at our discretion
To ensure transparency and compliance, we’ll need to take a photo of you and your prize to go onto the winners page of our website. That’s all we need from you.
We will contact all winners using the registered email and mobile number on their account, so please ensure these are kept up to date. If we are unable to reach you within 28 days we reserve the right to award that Prize as a bonus in a different promotion. The prize may not be claimed by a third party on your behalf.